| Access to this web site www.tudorhousefurniture.co.uk (the "Web
Site") is subject to and in accordance with the following
terms and conditions. Please read these terms and conditions
carefully before using this site. |
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| These terms and conditions are between Tudor House Furniture ("we/us/our")
and you (on behalf of yourself and/or the company, member, or
supplier for which you have registered) the user of this Web
Site ("you"). |
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| On accessing the Web Site on this occasion
and on each subsequent occasion you will be deemed to have accepted
all of the terms and conditions that apply to its use and to
the facilities, services and information provided by it. We reserve
the right to alter these terms and conditions at any time and
it is your obligation to check if changes have been made. Your
use of the Web Site after changes are posted on-line will constitute
acceptance of the new terms and conditions. |
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1 Content of the web site |
This Web Site, and any content contained
on it, is for information purposes only. We do not warrant
that any information contained in this web site is accurate,
up to date or complete.
We do not accept any liability arising from any inaccuracy
or omission in any of the information on this Web Site or
any liability in respect of information on this Web Site
supplied by you, any other user or any other person. |
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2 Registration and information submitted by you |
In the event that it is necessary for
you to register in order to view certain parts of this Web
Site, you are obliged to provide accurate and complete registration
information.
We reserve the right (and you hereby consent) to:
- delete any information submitted by you from our databases
and/or records; and
- block any information submitted by you which contains
viruses or other potentially damaging material to the Web
Site, our system, users of the Web Site or our employees.
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3 Intellectual Property |
You acknowledge that all trade marks,
names and logos on the Web Site are the proprietary marks of
us. To the extent that there are marks identifying third parties,
these are owned or licence by those third parties and nothing
in these terms and conditions in any way confers on you any
licence or right under any trade marks, name or logos.
All rights, including copyright, in the content of this
Web Site and in the photographs, diagrams or any other illustrations
of our products displayed on it are owned or controlled by
us.
You may not, without the prior written consent of us:
- copy, reproduce, modify, republish, adapt, alter or in
any way commercially exploit any of the content of this
Web Site
- redistribute any of the content of this Web Site
- remove the copyright or trade mark notice(s) from any
copies of content made in accordance with these terms and
conditions
For the avoidance of doubt "tudorhousefurniture.co.uk" is
a trade mark of us. It may not be used in connection with
any product or service that is not ours, or in any manner
that is likely to cause confusion to other persons, or in
any manner that disparages or discredits us. |
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4 Privacy |
You acknowledge and agree to be bound
by the terms our privacy
statement. |
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5 Links to web sites outside the control of us |
This Web Site may contain links to other
web sites, which are outside our control. We are not responsible
for these third party web sites, or for their content. We are
providing the link for your convenience and are not endorsing
the third party's web site, products or services in any way.
Using automatic links to gain access to such sites is entirely
at your own risk. |
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6 Liability |
| We take all steps that we consider in our
sole discretion necessary in order to provide you with a reliable
service. We exclude, however, to the fullest extent permitted
by law, any liability for the security or availability of the
services on the Web Site or for any disruption of our web site
however caused.
We provide the Web Site on an "as is" basis and
make no warranties or representations of any kind as to the
Web Site or its content. We make no representations or warranties
about the accuracy, completeness or suitability for any purpose
of the content published on the Web Site. Any liability,
however it occurs, for any such inaccuracies or errors is
expressly excluded to the fullest extent permitted by law. |
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7 Indemnity |
| You agree to indemnify and hold us and any
of our officers, employees and agents harmless from and against
all and any expenses, losses, liabilities, damages, costs or
expenses incurred or suffered and any claims or legal proceedings
which are brought or threatened, in each case arising from your
use of, or conduct on, the Web Site and/or a breach of these
terms and conditions. |
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8 Termination |
We may terminate the provision of the
Web Site or restrict your access to it without any prior notice
to you. |
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9 Availability |
| We endeavour to indicate if an item is unavailable for any
reason. In the event that you order an item which we subsequently
discover is unavailable, we will contact you and let you know
when we anticipate that the item will become available. You can
then decide whether to continue with your order, cancel your
order (in which case we will refund any monies paid by you),
or place an order for an alternative item. |
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10 Description
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Please note that all photographs and illustrations are representative
only. All measurements are approximate.
Due to the nature of oak, furniture dimensions are approximate and may vary slightly from the quoted sizes. We reserve the right to change designs and specifications without prior notice.
Each item of furniture is given an authentic level of distressing to suit
the period in which the piece would have been originally produced, unless
specified otherwise.
IMPORTANT: When ordering please include the product code number and colour
choice and distressing level if different from standard.
Each piece of furniture can be colour matched to an existing piece of
furniture. There is a surcharge of £100.
All of our furniture is hand polished. French Polish finish is available for
all pieces of furniture for a 5% surcharge.
Undistressed finishes: Due to the additional work required in specially
selecting timber required for these orders, there is a 5% surcharge. |
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11 Upholstery |
| When specifying 'customers own material' on chairs, notification
of it's fire resistance is necessary. Where a barrier cloth is required,
there is a 5% surcharge. Fabric widths are based on standard 137cm (54")
width material. |
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12 Provision of Information |
| When you order any items from us you will need to provide us
with your name, address, e-mail address and credit card details.
We will use these details in accordance with our privacy policy.
For details of our privacy policy please click here.
You agree to provide true, accurate and complete information
about yourself whenever you order any items from us. |
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13 Pricing
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| All prices are stated in pounds sterling. Prices are inclusive
of VAT but exclusive of delivery charges. |
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14 Payment
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| Whilst we can take secure online payment by credit card for
all of our accessories, our furniture can only be ordered and
paid for by cheque, bankers draft, direct bank transfer or cash.
Cheques made payable to ‘The Tudor House’. Bank details
available upon request. Please do not hesitate to contact
us should you have any questions.
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15 Acceptance of Delivery |
| A signature will be required to acknowledge delivery of your
order. This signature will be proof that you or the person to
whom the order was addressed has received the order. Ownership
of the items in your order will pass to you on delivery. |
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16 Right to Cancel, Returns and Refunds
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| You have the right to cancel your order within 28 days of delivery
for all items except furniture (see 16a). If you wish to cancel
your order within this period please complete the Return Form
which will be provided to you with your order and email us on
help@tudorhousefurniture.co.uk to arrange the return of the item(s).
If you have lost your Return Form please email and we will be
able
to
assist you.
In the event that you cancel an order before the items have
been despatched to you, we will give you a full refund of any
monies paid within ten days of receipt of notification from
you that you wish to cancel your order. In the event that you
cancel an order after the items have been despatched to you
we will refund the value of the items to you within ten days
of your having returned the items to us in an unused re-saleable
condition. Refunds will be made by way of a credit to your
Credit card/Debit card account. |
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16a Right to Cancel, Returns and Refunds - Furniture (includes
all upholstery, dining, cabinet and bedroom furniture)
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Cancellation of furniture orders can only be accepted within
14 days from the date of the order.
If for any reason you cancel all or part of your order after
this period, other than fault on behalf of The Tudor House, you
will be charged 50% of the cancelled item(s). This sum will be
payable
by you within 7 days of the item(s) becoming available for delivery.
We apologise for this charge, but it is necessary to offset our
handling/clearance costs.
If the goods do not fit into your property and the order
is subsequently cancelled by yourself, then a 50% cancellation
fee will be charged (clearance/handling costs). It is your
responsibility to ensure that goods will fit into your property.
Dimensions of the items of furniture ordered are available
on request.
Furniture goods are specially ordered and to your specification,
consequently once contractual delivery has taken place,
refunds or exchanges will only be available if goods are
of unsatisfactory quality.
Please note that your right to return items to us in accordance
with these terms and conditions is in addition to any other
statutory rights you may have.
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17 Notices |
Unless otherwise expressly stated in these
terms and conditions, all notices from you to us must be in
writing and sent to our contact address at:
The Tudor House 2 The Borough Montacute Yeovil Somerset UK TA15 6XB
All notices from us to you will be displayed on the Web
Site from time to time. |
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18 Invalidity |
| If any part of these terms and conditions
is unenforceable (including any provision in which we exclude
our liability to you) the enforceability of any other part of
these conditions will not be effected. |
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19 Third Party Rights |
| A person who is not a party to these terms
and conditions has no right under the UK Contracts (Rights of
Third Parties) Act 1999 to enforce any term of this agreement
but this does not affect any right or remedy of a third party
that exists or is available apart from that Act. |
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20 Governing Law |
| These terms and conditions are governed by
and will be interpreted in accordance with English law and the
English courts will have exclusive jurisdiction to resolve any
disputes between us. |
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