Cancellation of furniture orders can only be accepted within
14 days from the date of the order.
If for any reason you cancel all or part of your order after this period, other
than fault on behalf of The Tudor House, you will be charged 50% of the cancelled
item(s). This sum will be payable by you within 7 days of the item(s) becoming
available for delivery. We apologise for this charge, but it is necessary to
offset our handling/clearance costs.
If the goods do not fit into your property and the order is subsequently cancelled
by yourself, then a 50% cancellation fee will be charged (clearance/handling
costs). It is your responsibility to ensure that goods will fit into your property.
Dimensions of the items of furniture ordered are available on request.
Furniture goods are specially ordered and to your specification, consequently
once contractual delivery has taken place, refunds or exchanges will only
be available if goods are of unsatisfactory quality.
Please note that your right to return items to us in accordance with these
terms and conditions is in addition to any other statutory rights you may have. |
